Need help?
Frequently Asked Questions
Account
Email id and mobile numbers are mandatory fields as we will send you regular updates about your orders over the mail or inform you over the phone.
Yes, any information you share is secure on our website.
If you have forgotten your password, simply click on ‘Forgot password’ and you will be redirected to an email where you can reset your password.
Order
- Once you have chosen your products, add them to your cart by clicking on “Add to Cart”.
- The order process has 4 stages:
- Register by creating your own Label Mahima Sethiya account, using your mobile number and entering the one time password . You can use this for future orders, to review previous orders, and to save items to your wishlist.
- Fill in the delivery information: receiver’s name and address and select your delivery method.
- Complete the payment information.
- Review your order and submit it.
Yes, all our garments can be custom fitted. Reach out to us at contact us.
If you are interested in buying a product that is out of stock on the website please contact us and we will try to accommodate your request or in form you when the merchandise is back in stock.
An order once placed cannot be cancelled. Kindly contact our support team here for queries concerning the same.
Orders processed here will take 15-20 business days to arrive. Overseas deliveries can take another 7-16 days. Delivery details will be provided in your confirmation email.
At Label Mahima Sethiya, we ensure the safety of your order, however in any circumstances if you receive a product in damaged condition mail us with the picture of the order received with your order number and we will guide you with the next steps.
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Shipping within India is free, outside India we will charge you on basis of the order.
Yes, notify us over the mail for the same, no address can be changed once the order has been dispatched.
Contact
You can reach out to us by filling the form at contact us.